FAQ

What payment methods do you accept?

We accept credit card, debit card, or bank account balance with Paypal. You can pay quickly and securely on-line.

What Is the Mastercard Billing Address(Not Return Address)?

EWin Industrial LLC. 7534 reliance st, Columbus, Ohio 43085

Where can you ship your products?

We can ship worldwildely.

Is the shipping free?

Our shipping is free within the Contiguous United States. Also We can free shipping on ALL EU orders.

How long can it take to receive my order?

We ship all orders 1 to 3 business days after we receive the payment and you should expect to receive the item in the next 2 to 7 business days when the order is marked as Shipped (depends of the shipping address).

Do you offer wholesale price?

If you are looking to purchase more than 10 chairs, please contact us with the quantity and the item(s) and we will reply back with a quote in the next 24h.

What is the warranty on the products?

We stand behind our products and want every customer to be happy with their purchase. Please click here to see the details of our warranty.

How to Clean PU leather chairs?

Cleaning Pu leather is quite easy. Most stains are removed with water and a microfiber cloth.
1. Rubbin alcohol can remove ink stains easily from the PU leather.
2. All-purpose spray will remove liquids from the PU leather.
3. PVC moisturizers, reconditions and polishes PU leather and keeps them from cracking and peeling. This can extend the lifetime of your chair.

How to Clean fabric chair?

1. The fabric is 100% polyester and it is marked with the laundry symbol W which is wet cleaning.
2. You can use water-based detergent with a steam vacuum or a dry cleaning detergent.
3. It is important that you use a mild detergent and that you don’t get the fabric too wet.